Designing The Best Call Center For Your Business: A Complete Guide for Location, Services, Staffing, and Outsourcing
About the Book
Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f
Language
English
Publisher
Taylor & Francis Group
Publication date
15 October 2005
ISBN-13
ISBN-10
- Binding
- Paperback
- Original price (MRP)
- Rs. 5,268.00
- Item weight
- 600 g
- Author
- Brendan B. Read
- Language
- English
- Publisher
- Taylor & Francis Group
- Publication date
- 15 October 2005
- ISBN-13
- 9781578203130
- ISBN-10
- 1578203139
Product details
- Binding
- Paperback
- Original price (MRP)
- Rs. 5,268.00
- Item weight
- 600 g
- Author
- Brendan B. Read
- Language
- English
- Publisher
- Taylor & Francis Group
- Publication date
- 15 October 2005
- ISBN-13
- 9781578203130
- ISBN-10
- 1578203139